Screen360 and answers tofrequently asked questions.

Find helpful information about Screen360 and answers to frequently asked questions.

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Digital Signage FAQs

If you can’t find a solution to your problem in our FAQs, you can submit a ticket. Please describe your issue in detail.

Can I Use WiFi?

Yes! Our digital signage player can connect to the internet over WiFi.

What Happens If The Internet Goes Down?

Our digital signage player is configured to continue working when the internet is down. When it reconnects, it will talk to the portal to see what updates you’ve pushed since it last connected.

What Types Of Files Do You Support?

Our digital signage system supports images in the format of .jpeg, .jpg, .tiff and .pdf, as well as videos in the format of .mp4, .mov, and .gif.

Can One Player Control Multiple Screens?

No. One player is needed per screen or digital display.

Does Signage Support 4K Content?

Yes. You will need a 4K player such as Amazon Fire TV Stick 4K, and 4K TV screens.

How Does Your Digital Signage Player Connect To My Display?

Our digital signage player connects to all screen displays by HDMI, D+.

How Do I Suggest New Improvements, Features?

We are always looking for ways to improve our product and customer’s experience.

Please just send us an email to [email protected].

No request is too small or silly!